Terms of Service

Welcome to TopSocialBoost. These Terms of Service (“Terms”) govern your access to and use of topsocialboost.com (the “Site”) and the social-media engagement services we offer through it (the “Services”). By placing an order or using the Site you agree to these Terms. If you do not agree, do not use the Services.

1. Acceptance & eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By placing an order you represent that you are old enough to enter into a binding contract and that the information you provide is accurate and complete.

If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of services

We provide social-media engagement services — followers, likes, views, comments, and related metrics — for accounts on third-party platforms (Instagram, YouTube, TikTok, Twitter/X, Facebook, Spotify, Threads, Twitch, Telegram). Delivery is performed through licensed partner networks and our own delivery infrastructure.

We do not sell or guarantee specific business outcomes (revenue, virality, algorithmic recommendation, sponsorship deals, etc.). What we deliver is the metric you ordered, paced as described on the package's detail page.

3. Orders & payment

3.1 Order placement

An order becomes binding when you click “Place order” and your payment is successfully captured. You receive an order confirmation by email; that confirmation is the operative record of the contract.

3.2 Pricing & currency

All prices are listed in US dollars (USD) and exclude taxes that may apply in your jurisdiction. We are not the merchant of record for the underlying delivery network; sales tax / VAT obligations rest with the consumer where applicable.

3.3 Payment methods

We accept payment via Stripe (cards: Visa, Mastercard, American Express, Apple Pay, Google Pay) and via Heleket (cryptocurrencies: BTC, ETH, USDT TRC20/ERC20, LTC, BNB). We do not store full card numbers; see Privacy Policy §3.

3.4 Order accuracy

You are responsible for the accuracy of the data you submit at checkout (URL, quantity, package selection). We will deliver to the URL you provide. Mistyped URLs are correctable within 5 minutes; after that, the policy in Refund Policy §1 applies.

4. Delivery

Most orders begin within 60 seconds of payment confirmation. The package detail page lists the expected start window and the maximum completion window; refer to those numbers as the contractual SLA.

Delivery uses a drip-fed pace designed to mirror organic growth and avoid platform anti-spam triggers. The exact timing curve is at our discretion within the published completion window. We may pause delivery without prior notice if we detect suspected platform-level integrity action against the destination account; in such cases we will refund the undelivered portion.

5. Your account on the third-party platform

You are solely responsible for the third-party account you submit at checkout, including compliance with that platform's terms of service. Most platforms' terms tolerate third-party engagement but prohibit (a) automated logins, (b) password sharing, (c) artif- icial inflation of metrics in ways that violate their integrity policies. We do not perform (a) or (b) and we operate within the engineering envelope of (c) by drip-feeding from real-looking accounts.

You acknowledge that platform policies and enforcement evolve. We make no warranty that our delivery will indefinitely remain compatible with any platform's integrity systems. If a platform changes its policies in a way that requires us to discontinue a service, we will refund the undelivered portion.

6. Acceptable use

You may NOT use the Services to:

• Promote or distribute illegal content (including but not limited to CSAM, terrorist recruitment, fraud, controlled-substance sales, weapons trafficking).
• Harass, defame, dox, threaten, or impersonate other persons or entities.
• Direct engagement to a target account in retaliation, manipulation, or for the purpose of triggering false-positive bans on innocent users (so-called “mass-report” attacks).
• Direct engagement to content that you do not own or do not have explicit permission to promote (we may require ownership proof for unusual orders).
• Use the Services in connection with any election-influence operation, foreign-influence operation, or other activity that would violate applicable election integrity laws (e.g., U.S. Federal Election Campaign Act, EU Digital Services Act).
• Resell our Services as your own without an Agency Agreement signed with us in advance.

We may refuse, cancel, or reverse any order that we reasonably believe violates this section, with no refund. We may report illegal activity to the appropriate authorities and retain transactional metadata for that purpose under Privacy Policy §7.

7. Intellectual property

The Site, our brand, our written content, and the underlying software are owned by TopSocialBoost and protected by copyright, trademark, and trade-secret law. You may not copy, redistribute, scrape, reverse-engineer, or create derivative works of any component of the Site or Services without prior written consent.

You retain all ownership in the content you submit (URLs you submit identify your own or permitted public content; you grant us a non-exclusive, royalty-free, time-limited licence to access and reference those URLs solely for the purpose of fulfilling your order).

8. Disclaimers & warranties

Except as expressly required by mandatory consumer-protection law in your jurisdiction (which we do not seek to override), the Services are provided “as is” and “as available” without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

Without limiting the above, we specifically do not warrant:

• That delivered followers, likes, or views will engage with future content.
• That delivery will trigger algorithmic recommendation or virality.
• That third-party platforms will not modify, throttle, or remove delivered metrics (subject to our refill guarantee in the Refund Policy).
• That the Site will be available 100% of the time.

9. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to your use of the Services — whether in contract, tort, statute, or otherwise — shall not exceed the total amount you paid us in the 12 months preceding the event giving rise to the claim, or USD $100, whichever is greater.

We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost goodwill, or lost data, even if we were advised of the possibility of such damages.

Nothing in this section limits liability for death, personal injury, fraud, or any liability that cannot be excluded under applicable consumer-protection law.

10. Indemnification

You agree to indemnify, defend, and hold harmless TopSocialBoost from any claim, damage, liability, cost, or expense (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your violation of any law, (c) your violation of any third-party right, including a third-party platform's terms of service, in connection with your use of the Services.

11. Termination

You may stop using the Services at any time. We may suspend or terminate your access to the Services immediately, without notice, if you breach these Terms or if we are legally required to do so. On termination, the provisions that by their nature should survive (intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution) will survive.

12. Changes to the Terms

We may revise these Terms from time to time. The “Last updated” date at the top reflects the most recent revision. For material changes (those affecting your rights or obligations in a substantive way) we will provide at least 30 days' notice by email to all customers with active orders. Continued use after the effective date constitutes acceptance.

13. Governing law & jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict-of-law principles. Subject to mandatory consumer-protection rules (which prevail for EU consumers under Rome I Regulation Art. 6(2)), the courts of Frankfurt am Main shall have exclusive jurisdiction over disputes arising under these Terms.

EU consumers retain the right to bring proceedings in the courts of their place of residence and to invoke the consumer-protection laws of that residence. Nothing in these Terms is intended to derogate from those mandatory rights.

14. Dispute resolution

We require that you first email legal@topsocialboost.com with a description of the dispute and a proposed resolution. We will respond within 30 days. If no resolution is reached, EU consumers may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

15. Miscellaneous

• Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights to an affiliate or successor in the context of a merger, acquisition, or asset sale.
• Force majeure. We are not liable for delays caused by events beyond our reasonable control (war, civil unrest, internet outages, platform-wide bans, regulatory action).
• Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.

16. Contact

Legal & contractual enquiries: legal@topsocialboost.com
General support: support@topsocialboost.com

Related documents: Privacy Policy · Refund Policy · FAQ · Contact